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Business Analyst – OTC




December 14, 2023





Cofina is looking for an OTC Business Analyst to join a great team for a permanent position. Under the supervision of the project co-directors, the Business Analyst is responsible for transforming the organization’s business needs into IT mandates.

As part of the technological transformation, you will be actively involved in a project to implement the new SAP S/4HANA ERP system. You collect, analyze, document and validate required business disputes by setting priorities and proposing concrete solutions.

Responsibilities :

As part of a needs assessment and process improvement process, you will

  • Serve as an ERP Application Consultant
  • Continuously seek opportunities that can add value to our customers, partners, and other internal stakeholders by delivering solutions that increase efficiency
  • Evaluate the demands of our internal customers and propose optimization solutions considering the impacts on systems, operations as well as returns on investment
  • Measure the organizational impacts related to the implementation of new IT solutions and develop a strategy to effectively manage change
  • Act as an application specialist (WMS, PIM, B2C-WEB B2B-WEB, etc.)
  • Work with developers to design different possible solutions

As part of training, consulting and communication with business units, you will

  • Provide guidance on optimizing and using multiple software tools to users, trainers, and coordinators
  • Write reference documents (business processes, user guides, test plans, system documentation and procedures)
  • Organize information and training sessions on the various functionalities of the company’s IT systems

Requirements :

  • University education in information technology or business administration or equivalent experience
  • 5 to 7 years of relevant experience in analyzing business needs and implementing solutions
  • In-depth experience with SAP S/4HANA ERP systems, specialization in logistics and experience either EWM or IM or OTC specialization with experience at the “price” level
  • Extensive experience with WMS systems, and Office Suite
  • Relevant experience in writing business requirements
  • Strong track record in change management
  • Experience in the field of distribution
  • Experience with EDI, web services or other data exchange technology


  • Knowledge of the AS400 environment
  • Experience with cloud-based tools such as AWS, Azure, Power Apps, etc.
  • Knowledge of the principles of the Design Thinking approach


  • Able to have a global vision of technological possibilities and challenges
  • Influencer who can persuade and initiate the required changes with tact and diplomacy
  • Happy to work as a team on multiple projects at the same time
  • Driven by our clients’ business realities


Language :

  • Excellent communicator in French, both oral and written
  • Good communicator in English to communicate with business units in Canada and the United States
Contact :

Send us your CV :

[email protected]

Send us your references :

[email protected]