Responsibilities :

Operations and day-to-day management:

• Manages all solutions necessary for the corporate administration of the company with a clear roadmap for improvement and the appropriate level of support (including but not limited to the following solutions; Great Plains, Business Central Ceridian, etc…
• Participates in the development of the sector’s annual budget and ensures compliance; Addresses production application issues quickly and accurately to minimize business disruption;
• Develops the deployment plan for application improvements
• Provide guidance for resolving cross-functional delivery issues, integrating with other delivery teams, including IT help desk teams

Relationship and collaboration:

• Manages business relationships with the owners of corporate applications and with these internal clients (finance, HR, OHS)
• Supervises the work of the team, determines individual expectations and objectives as well as performance criteria and evaluates the achievement of these;
• Ensure compliance with the level of service offered by your team and make the necessary improvements when required;
• Support management in the execution of corporate mandates (representation, accountability and decision support)

Requirements :

• Bachelor’s degree in commerce, information systems or equivalent; advanced degree desirable
• Minimum of ten (10) years of leadership experience including five (5) years in a personnel management position
• Excellent ability to foster collaboration and teamwork across the organization.
• Expertise and previous experience in mobilizing external partners are also required: the successful candidate will work closely with external partners supporting the development, maintenance and continuous improvement efforts of the applications under their responsibility.
• Strong experience in cross-functional business processes
• Demonstrated ability to translate/communicate complex concepts to peers and business partners
• The ability to expertly convey information in non-technical terms with professionalism and confidence
• Competent in all phases of the project life cycle
• Strong analytical and problem-solving skills
• Strong interpersonal communication skills with clear and articulate speech as well as written communication skills
• Strong technical project management and/or leadership skills, including the ability to plan, organize and control activities
• Experience training and mentoring others
• Ability to adapt to a rapidly changing environment
• A high degree of leadership and professionalism characteristics

Language :

French, English an asset